FAQ
What are the advantages of the Sunnoia LED mask?
The Sunnoia LED Mask uses medical-grade LED lights to cover the entire face and neck, providing professional red, near-infrared, and blue light therapy. Lightweight and flexible, it is comfortable to wear and meets medical-grade safety standards, allowing you to enjoy clinic-level skincare results at home.
How does the LED light therapy mask work?
The Sunnoia LED mask uses specific wavelengths of light to energize skin cells and boost collagen production, thereby reducing fine lines and acne. The treatment is gentle and pain-free, with no UV damage.
What light wavelengths does the LED mask use and what are their effects?
The mask emits red and near-infrared light to boost collagen, firm the skin, and soften wrinkles, and also emits blue light to soothe skin, balance oil, and reduce acne. This multi-wavelength approach addresses both anti-aging and acne concerns with one device.
How do I use the LED face mask?
Step 1: Wash and dry your skin completely.
Step 2: Attach and adjust the double strap around your head.
Step 3: Turn on your device. Sit back and relax for your 10-minute session.
Step 4: Remove the device and wipe it dry.
Step 5: Store your device safely in the protective bag.
How often should you use the LED face mask for best results?
We recommend using the LED mask 2 to 3 times a week, for just 10 minutes per session
Is the LED face mask painful to use?
The device is 100% painless. It does not generate heat and should not be uncomfortable.
How long will it take to see results from the red light mask?
Use it for 10 minutes every day, 3 to 5 times a week, and you can see results in as little as 4 weeks.
How long does delivery take?
We offer free worldwide shipping. Delivery usually takes 3–5 business days, and tracking is provided once your order ships.
Do you offer returns or exchanges?
Yes, we offer a 30-day free return or exchange. If the product is defective or you’re not satisfied, simply contact us to start the return process.
Does the LED mask come with a warranty?
Yes. Sunnoia provides a one-year warranty from the date of purchase for the LED mask. Any quality issues not caused by misuse will be repaired or replaced free of charge within the warranty period, so you can purchase with confidence.

